Beep.
Smiling at the computer monitor. Nodding head thoughtfully, hand gripping mouse, pointing pointer to link. Click. Click. Disclosures. Empathizes. Apologizes. Recognizes. Mute button. Mutters curse. Un-mute. SMiles again. Explains. Explains again. And again. More mepathy. Owning caller's concern. Conversation: 7 minutes, 14 seconds and counting. More explanation, tight smiles, mouse banging on the desk. Nodding, nodding, nodding. Yes. Perfect. Precisely. Excellent.Sighs in relief.
Release.
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